Thank you for supporting Brave American! If you receive a product that is damaged or incorrect, please reach out to us and we will replace your product at no additional charge to you. If your product is damaged, please reach out to us via email with images of the damage. If you want to return an item for any other reason besides damage or it being incorrect, you must ship item back and we will refund you when your item is received at our facility. Our contact information is listed under the contact us tab above. Thank you!